Conflict Resolution by Managers

Conflicts occur in a variety of areas, not excluding the work life. Conflict resolution methods are essential for further development of the conflict in terms of its escalation or de-escalation. The proposed chapter focuses on the issue of dispositional vs. situational approach to exploring the ways of conflict resolution. Results of the presented research projects are based mostly on the theories distinguishing between five conflict resolution styles: avoiding, competing, compromising, accommodating, and collaborating. The chapter also includes the results of the research, in which an original methodology for identification and specification of the differences in the conflict resolution methods within various situational contexts was used. Model conflict situations were placed into three different environments (work, home, and among friends) and associated with two different conflicts (backbiting and false accusations). The results also confirmed the differences in use of the conflict resolution methods by managers both in terms of the environment in which the conflict occurred and the content of the conflict. Within the framework of these studies, gender-based comparisons have also been carried out confirming several gender specificities in the selection of ways to resolve conflicts between men and women

Neuro-Linguistic Programming and Managerial Communication

Neuro-linguistic programming (NLP) can be considered as a tool for the identification and change of communication behaviour. NLP is based on the concept of the construct of behaviour created by the series of stages, which are perceived as one action. In this chapter, the attention is paid to the NLP characteristics, NLP techniques, mainly to representational systems, rapport, pacing and leading. The chapter presents the results from the research of the assessment of NLP based on comparing the respondents who attended NLP trainings and those who did not attend NLP trainings and comparing managers and non-managers. The research results indicate the effectiveness of NLP in the context of managerial communication

Cognitive Distortions in Thinking in Connection with Positive and Negative Emotions of Employed and Unemployed

The research presents an analysis of links between the occurrence of cognitive distortions specified by means of 10 categories of cognitive distortions based on the Beck's Cognitive Theory and the positive and negative emotions of the employed and unemployed as two separate categories. The research sample consisted of 336 respondents (183 employed and 153 unemployed). Cognitive distortions were identified by means of daily records containing 10 pages per diary. Spearman Rank Correlation Coefficient revealed the differences in relations among cognitive distortions within the observed groups in connection to the positive and negative emotions. Occurrence of positive and negative emotions was observed with the help of SEHP

Cognitive Distortions in Thinking in Connection with Positive and Negative Emotions of Employed and Unemployed

The research presents an analysis of links between the occurrence of cognitive distortions specified by means of 10 categories of cognitive distortions based on the Beck's Cognitive Theory and the positive and negative emotions of the employed and unemployed as two separate categories. The research sample consisted of 336 respondents (183 employed and 153 unemployed). Cognitive distortions were identified by means of daily records containing 10 pages per diary. Spearman Rank Correlation Coefficient revealed the differences in relations among cognitive distortions within the observed groups in connection to the positive and negative emotions. Occurrence of positive and negative emotions was observed with the help of SEHP

Regional University Marketing in Under-developed Regions

Specific approaches, in the field of the University marketing, are discussed with the higher intensity last decades. But the Universities established in underdeveloped regions have special position, function, possibilities, and specific needed activities. There are also many reasons for applying modified strategies and marketing tools in Slovak higher educational market. The study deals with main and dominant approaches in this area of managing of educational institutions in Slovak environment but the study also presents the results of the research. The sample of the research was selected from students of the Faculty of Management, University of Preöov, Slovak Republic. There was marketing product policy designed and mainly communications policy and image mainly analysed there. There are offered some suggestions for universities in the final part of the study

The Use of Optical Methods in the Analysis of the Areas with Stress Concentration

Anchoring parts of technical systems are often damaged due to the heavy forces acting on these systems during their operation. For that reason, various modifications are suggested and created on the anchoring screws, which should help to reduce the mechanical stress values in a place of the first load-bearing thread of a female screw. For the determination of stress fields on the surface of a plane model of a threaded joint, two non-contact optical methods were used – conventional transmission photoelasticimetry and modern digital image correlation

Assessment of Bossing in Secondary School Environment in the Slovak Republic, Depending on the Length of Practice of the Respondents

On the theoretical level, the contribution includes the essence of mobbing and bossing. The causes of bossing, its characteristics, methods, consequences for the individual and the organization and protection against bossing. On the practical level, the incidence of bossing was evaluated in the environment of secondary education teachers in the Slovak Republic. The aim of the paper was to elaborate logically comprehensive theoretical knowledge from the subject and to find out the real status of bossing in the secondary school environment in the Slovak Republic. Bossing was detected in communication; social relations; fairness, respect and seriousness; working life and health. The following methods were used to achieve the goal: literature study, mathematical and statistical methods, analytical and synthetic method, empirical method (questionnaire technique) and inductive method